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WEBSITE MAINTENANCE AND SUPPORT

Your website is live. Keep it that way.

Websites need regular attention. Software becomes outdated, security risks emerge and small problems can quickly become disruptive.

Our flexible maintenance plans give you dedicated monthly support for essential updates, fixes and content changes.

Find the Right Support Plan
Request Website Support
SUPPORT WHEN YOU NEED IT

Regular attention. Fewer surprises.

✓ Regular software and plugin updates

✓ Website fixes and troubleshooting

✓ Text, image and content changes

✓ Priority support for plan subscribers

Your website remains your responsibility.
It does not have to become your problem.
WHY MAINTENANCE MATTERS

Small updates prevent bigger problems.

A website is built from software that changes over time. Leaving it unattended can lead to security vulnerabilities, broken features and compatibility problems.

Regular maintenance helps keep your website current, functional and ready to support your business.

Keep it updated

WordPress, themes and plugins need regular updates to address security, compatibility and functionality.

Catch problems early

Minor issues are generally easier to resolve before they affect important pages, forms or visitors.

Keep content current

Monthly support makes routine text, image and information changes easier to manage.

Get help when needed

When something is not working properly, you have an experienced team familiar with your website.

FLEXIBLE MONTHLY SUPPORT

Choose the time. Use it where needed.

Choose the level that suits the frequency of your updates and the support your website requires.

Essential

30 minutes per month

For smaller websites that need occasional updates and basic technical attention.

Choose Essential

Growth

1 hour per month

For businesses making regular content changes or requiring more frequent assistance.

Choose Growth

Pro

1.5 hours per month

For websites that need ongoing updates, troubleshooting and technical support.

Choose Pro

Elite

2 or more hours per month

For larger or more active websites with frequent content and support requirements.

Discuss an Elite Plan

Need something different? We can tailor the available monthly time around your website and expected workload.

WHAT YOUR TIME CAN COVER

One plan. Plenty of practical uses.

Monthly maintenance time can be used where it will be most useful.

Software updates

Updates to WordPress, themes and plugins, with checks for obvious compatibility problems.

Website fixes

Investigation and correction of minor errors, display problems and broken functionality.

Content changes

Updates to existing text, images, contact details, team information and services.

New content

Uploading supplied articles, news or straightforward content to your existing structure.

Technical assistance

Help with website settings, forms and other routine technical requirements.

Practical advice

Guidance when you are unsure about a change, feature or website problem.

Larger development work, new functionality, paid software and substantial redesigns are assessed and quoted separately.

A BETTER WAY TO GET HELP

Stop waiting for something to go wrong.

Ad hoc support often begins only after a problem has already affected the website.

A maintenance plan creates space for regular attention, quicker assistance and small improvements before they become urgent.

Request Website Support

Priority support

Plan subscribers receive priority when requesting website assistance.

Better value

Reserved monthly time offers better value than equivalent ad hoc work.

Flexible plans

Increase or reduce your monthly time as your requirements change.

No long-term contract

Choose the support you need without an unnecessary long-term commitment.

WEBSITE MAINTENANCE FAQS

Questions? Let’s clear them up.

Why does my website need regular maintenance?

Most modern websites use software, themes and plugins that change over time. Regular maintenance helps address security, compatibility and functionality changes before they cause larger problems.

It can be used for software updates, minor troubleshooting, content changes and other routine website work. We will advise you if a request falls outside normal maintenance.

We will assess the additional work and let you know before proceeding. You can approve additional time or move to a plan that better suits your requirements.

No. New pages, substantial design changes, custom functionality and larger development work are assessed and quoted separately.

No. Third-party licence fees, premium plugins and paid services are charged separately where required.

Usually, yes. We will first review the website, its software and its current condition to confirm whether we can support it effectively.

Yes. Your plan can be adjusted when your website or support requirements change.

No responsible provider can guarantee that. Regular maintenance reduces avoidable risks and gives you access to support when a problem occurs.

WEBSITE SUPPORT ASSESSMENT

Give your website the attention it needs.

Tell us about your website and the support you require. We’ll review the information and recommend a practical maintenance plan.

No unnecessary extras.
No complicated support agreement.
Just the right amount of time to keep your website updated and supported.

Request a Website Support Assessment

Complete the form and we’ll contact you to discuss the most suitable plan.