As the smoke settles in Durban after this week’s Diwali celebrations, I can’t help but wonder if all those people that bought fireworks feel like they got their money’s worth. Did they get the proverbial bang they expected from their buck?
The term “customer experience” is a hot topic in business again.
Whether from an Uber driver, call centre agent, bank teller or cashier, we are being asked to rate services based on our experiences from the companies we part our hard-earned Rands with.
When logging in to Select Web’s client WordPress website dashboards, I’m greeted by the bold statement that a “new, modern publishing experience is coming soon”. I am given the option of installing and testing the new editor from WordPress, called Gutenberg.
No matter how you slice and dice it, online reviews matter. We live in a world where increasingly people open an app or visit a website to express themselves, to gather information and to share their experiences.
One of the most popular ways of gathering information and sharing experiences is by using reviews - either by posting them or reading them - especially those on Google.
So the odd red box of chocolates or random coffee mug with the witty phrase you barely noticed on your trip to the mall in January has turned into a pile of merchandise stacked high at the shop entrance. Yes, dear reader, Valentine’s Day is upon us.
We know you’ll remember to do something nice for your someone special. But while you’re busy spreading the love, don’t forget about your website. Your website is a vital member of your team. However, it needs constant attention from you so that it can continue to function at its peak, showcase your business and bring in those leads.
Last year, we highlighted seven eye-catching website design trends that we predicted would make their mark in 2017. In keeping with this tradition, we thought it only right to highlight what we believe are the top eight trends that will dominate website design in 2018. (Yes, we’re working our way to a top 10 in 2020!)
Web design, much like fashion, is often subject to crazes, fads and whims that blow hot for a season and are cold the next. That said, some of the emerging trends for this year might show their usefulness from both a user and a designer perspective and set a trend for years to come.
‘Tis the season to go shopping . . . and if Black Friday was anything to go by, South Africans will be flocking to their favourite e-tailers in the coming weeks to make their Christmas purchases.
Convenience, better prices, more variety, no crowds, price comparisons . . . there are so many advantages to shopping online. But before you get ready to hit the “Buy Now” or “Add to Cart” button and complete your transactions, remember to check if the site is genuine and not one from a bogus online retailer.
Your website is a great way to promote and sell your products and services. However, in an online world where the limits of trust are constantly being tested, users may be forgiven for being sceptical about your offering if your website is not up to scratch.
When I was growing up, the saying went that when America sneezed the whole world caught a cold.
But, times they are a-changin', faster even than Bob Dylan himself could have imagined when he penned that classic in 1963.
Now we can easily replace America with a new superpower. And no, it’s not China. It’s Google.
I received some really good news this morning. It turns out there was no “pwnage” found on any of my email accounts. I have not been “pwned”!
You’re probably wondering why am I sharing this seemingly random piece of information with you. Well, because maybe you have been pwned - that’s right, pwned. Here's how to check. And, if you have, here's what you can do about it.
It’s a hashtag that’s certainly got its fair share of airplay on social media over the past week or so.
As #NoConfidence dominated the Twittersphere and took over our Facebook timelines, it got us at the office wondering:
Were it to be put to a vote of no confidence, would your website come through with flying colours?
Or would is scrape through, with its reputation having taken a heavy knock?
Another month, another damaging cyber attack unleashed across the globe.
According to Reuters the latest attack that appears to have targeted Ukrainian businesses could have been started at a Ukrainian accounting firm by a virus that got into a computer system via a “phishing” email.
The emails containing infected Word and PDF attachments were written in Russian and Ukrainian and were designed to lure people into opening them.
A recently released report has highlighted the growing importance of online content creation in the form of blogs, videos and SEO-driven content in business-to-business (B2B) marketing strategies.
The report by Hubspot entitled “State of Inbound 2017” reveals the top marketing and sales challenges and priorities businesses face today while examining new trends and channels that will soon affect the way we all do business.
Google’s Android has overtaken Microsoft Windows for the first time as the world’s most popular operating system (OS) in terms of total internet usage across desktop, laptop, tablet and mobile combined.
If a picture is worth a thousand words, as the old saying goes, how much is a moving picture worth?
Well, these days where companies are investing heavily in creating content to deliver their marketing messages – particularly for video and motion graphics - the answer may well be “priceless”.
Let’s set the scene. You’ve just moved into your company’s modern new offices. You can’t help but notice how the porcelain tiles in the reception area are gleaming under the down lighters and the company sign is sitting just right on the on the wall.
The indoor landscaping was worth the cost, you think to yourself, as you pass your smiling receptionist behind the polished wooden desk on the way to your spacious corner office. You’ve arrived, you hear your inner voice saying . . .
But your joy is to be short-lived.
WordPress is known for being one of the most popular and user-friendly website platforms available online, but this means it can also be more vulnerable to attacks than other content managed systems.
In the past few days, attacks on WordPress websites have spiked because of a vulnerability in software versions 4.7.0 and 4.7.1. The vulnerability, which is in the platform’s REST API, enables unauthenticated hackers to modify the content of any post or page within a WordPress site.
In the same way that you run your business in a professional way by dressing appropriately and being on time for appointments, it goes without saying that good website design is so important for making the right impression for your target audience.
Website visitors make judgement calls in the blink of an eye and it’s estimated that one in five will leave and never return.
So, what elements will a well-designed website contain in 2017 that sets it apart and converts leads into paying customers?
Starting this month Google will begin marking HTTP pages that collect passwords or credit cards on its Chrome browser as non-secure.
The move signals the company’s intention to help users browse the web safely and forms part of its long-term plan to mark all HTTP sites as non-secure.
The internet was brought to its knees recently following a sophisticated, highly distributed attack on Dyn, a US company that provides domain registration services.
The attack, in which some marquee websites such as Netflix, PayPal, the New York Times and Twitter were taken down temporarily, has left many wondering just how safe the internet really is and once again brought into sharp relief the importance of cyber security.
On the drive back from school the other day, my 7-year-old son picked up on an animated telephone conversation I was having with my dad, who is 70.